


Terms & Conditions
PART-TIME HELPER:
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Admin fees is a one-time payment for registration and service setup which includes up to a 12 months guarantee 3 replacement of helpers. Terms and conditions apply.
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Agency fees is fixed regardless of frequency/day of service, size of apartment/house, location, etc.
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Rates quoted will be based on 1500 sqft and below indicatively.
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Sparkling HouseKeeping Services reserves the right to amend the initial quotation depending on cleaning requirements based on case-to-case basis.
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Administrative fees paid are non-refundable.
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Hourly rates may vary for shorter time-frame, larger apartments or houses, etc
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Additional cleaning hours will be subjected to helper's availability.
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Any special housekeeping requests shall be mentioned in advance.
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Delay in arrival from house owner shall be informed at least 3 hours in advance, orelse additional cleaning fees will be pro-rated accordingly.
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Cleaning fees paid are non-refundable or subjected to Sparkling Housekeeping Services discretion.
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Cleaning products & equipments to be provided by house owner.
SPRING CLEANING SERVICES / ADHOC CLEANING:
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Cleaning fees is fixed regardless of the size of the apartment/house.
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Cleaning fees is fixed regardless to the apartment/house conditions & location.
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Cleaning fees paid are non-refundable.
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Client is required to check on the apartment/house on completion of service. Any touching up on areas will only be done after inspection by owner.
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Additional cleaning hours will be subjected to helper's availability.
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Any special housekeeping requests shall be mentioned in advance.
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Delay in arrival from house owner shall be informed at least 3 hours in advance, orelse additional cleaning fees will be pro-rated accordingly.
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Cleaning products & equipment to be provided by house owner.

PRE-MOVING & POST RENOVATION:
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Cleaning fees is fixed regardless of the size of the apartment/house.
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Cleaning fees is fixed regardless to the apartment/house conditions & location.
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Cleaning fees paid are non-refundable.
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Client is required to check on the apartment/house on completion of service. Any touching up on areas will only be done after inspection by owner.
-
Additional cleaning hours will be subjected to helper's availability.
-
Delay in arrival from house owner shall be informed at least 3 hours in advance, orelse additional cleaning fees will be pro-rated accordingly.
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Cleaning products & equipments to be provided by house owner.
OFFICE CLEANING SERVICES:
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Cleaning fees is fixed regardless of the size of office, office conditions.
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One(1) month notice period has to be given for any termination requests, orelse there will be a penalty of $100 charges apply.
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Client is required to check on the apartment/house on completion of service. Any touching up on areas will only be done after inspection by office owner.
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Additional cleaning hours will be subjected to helper's availability.
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Delay in arrival from office owner shall be informed at least 3 hours in advance, orelse additional cleaning fees will be pro-rated accordingly.
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Any cleaning fees unpaid upon the invoice due date will be charged with late charges of minimally $20/month till full payment is received, up to the discretion of Sparkling Housekeeping Services.
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Cleaning products & equipment to be provided by office owner.